Return Policy
1. You should contact aboardify.com customer
service to initiate the return process within 3 days after you receive the
items.
Please
note that we only accept items in their original condition, and we cannot
process any items that are returned without our prior knowledge. If you wish to
return any or all parts of your order, you will need to contact customer
service at Contact Us and obtain a "Product Return"
form that must be included with your package.
2.
Mis-Shipped items: Once we have confirmed we mis-shipped items (item shipped
was not item ordered), we will be responsible for item exchange and postage
will be on us. You may also return the product and get a full refund including
postage. Hope you can understanding.
3.
Color Errors: If you receive the items is not the color you ordered, you will
get a full refund.
Please
note that we will not accept any returned items by the color difference which
is caused by your display monitor or the weather condition.
Return Process
1.
Submit a return request at Contact Us to Customer Service within 3
days upon receiving your order. Please include an explanation and photographs
stating the reason for your return.
Please
note that returns will not be accepted without prior approval from aboardify.com Customer
Service.
2.
Once aboardify.com Customer Service has approved your request, we will
provide you with return address as well as a Product Return Form that must be
filled in and included with your return. Please send the item(s) through your
local post office within 3-5 business days once you have received the form.
Include the Product Return Form with your return. Please note customer need pay
the return shipping cost. Please don’t use courier agency like UPS, DHL or
FedEx to return the parcel as we will not pay for the Custom fee that might
caused.
3.
Once your return is confirmed and inspected, we will process the refund in 2
days.
Please
note that items returned in unacceptable condition will not be processed as
refunds and will be shipped back to you.
If
you make the payment via credit card, we can only return the money to the
original credit card.
If
you make the payment via western union or you can choose any refund method you
like.